Accessibility Statement

This translation is provided for convenience; the Hebrew version is binding. Hebrew version (עברית)

Eti Flowers attaches great importance to providing equal and accessible service to all customers, including people with disabilities. We have made an effort to make the website convenient for everyone to use, in accordance with the Israeli Equal Rights for Persons with Disabilities Law, 5758-1998, and the Equal Rights for Persons with Disabilities (Accessibility Adjustments for Service) Regulations, 5773-2013.

Accessibility level of the site

The site is adapted to the requirements of Israeli Standard SI 5568, which is based on the WCAG guidelines, at level AA. In building it we used the WCAG 2.1 guidelines at level AA.

What we did on the site

  • The site is adapted for keyboard navigation: moving between elements with Tab, closing windows with Esc, and a prominent outline that shows where the focus is.
  • At the top of the page there is a skip link that lets you jump straight to the content.
  • The site is adapted for screen readers: an orderly heading structure, alternative text for images, and labels for form fields.
  • Error messages in the order form are shown as text, next to the field or at the end of the form.
  • The color contrast of text and buttons was checked and adjusted to the requirements of the standard.
  • The site is adapted for phones and for enlarging text in the browser, without losing content.
  • If you have set “reduce motion” on your device, you will get a site without animations.
  • The site has an accessibility menu that lets you enlarge text, increase contrast, highlight links and stop animations.
  • The language of the site and its reading direction are set in the code of each language version.

Parts that are not under our control

  • The payment page is operated by the payment processor Cardcom, on a separate, secure page. The accessibility of that page is its responsibility.
  • Links to external services (WhatsApp, Google Maps, Waze) lead to sites that are not ours.

If you ran into a problem

We keep improving the accessibility of the site. If you found something that is not accessible, or you need help with an order, please contact us and we will deal with it as soon as possible. You can also place the order by phone or on WhatsApp.

Accessibility contact person: Alex Hanik, Eti Flowers

So that we can handle your inquiry quickly, it helps to mention: which page the problem was on, what you were trying to do, and which browser, device or assistive technology you used.

Accessibility of the physical store

The store is wheelchair accessible. For further questions about getting to the store, you are welcome to call us.

Statement details

  • Date of the latest check of the site: 18.10.2026
  • The check was carried out by: the website team
  • Date the statement was updated: 18.10.2026